The staff at Batts Chimney was very professional and took the time to explain everything before they started doing the work. Quick, courteous, and professional! I'm having them come back each just to make sure things are in check!
Batts' is the first chimney service that I've used since I purchased my first house w/ a chimney. The staff seemed very professional during the entire process, from the person who setup the appointment to the inspectors that arrived on the scheduled day. The inspectors took photos of everything during the process and reviewed the finding with me after completion. My only hesitation in recommending Batts' to someone else is the price. I think $338 for a basic sweeping and inspection (that took about 45 minutes) is slightly overpriced. I'm going to research other sweepers in my area prior to hiring someone in the future, or I may resort to doing the work myself if the equipment is reasonably priced.